Can case management improve outcomes and reduce costs?

A case management system must include relationship management, assessment, planning, service delivery, monitoring and review. It must be interactive with the client and integrated across internal divisions.

Challenge

Responsive and effective service delivery cannot be held back by antiquated processes and inaccessible information, especially in a world where clients demand more responsive, integrated and interactive services.

Solution

Enquire Case Management connects clients and their case at all stages of the service engagement, with a single source of truth for data, configurable workflows, task management and case reporting tools that help reduce administrative time and cost while ensuring a more satisfied client.

Reduce administrative costs, standardise processes and integrates processes across all operations.

Talk to us about Enquire Case Management.

Interactive Client Engagement

Case management built on up-to-date data, integration with all stakeholders and interactive relationship management between service providers and the client.

Enquire connects all relationships and interactions, both external and across internal divisions, to transform case management. Minimise gaps, avoid duplication in service delivery, and promote efficient use resources.

Identify, Assess and Engage

Build a single view of each case to incorporate client, incident and engagement within and across departments.

  • Manage contacts and their case specific engagements
  • Integrate assessments including external stakeholders
  • Plan and align case needs to service delivery

Streamline Case Administration and Service Delivery

Service delivery demands more efficient administration through transformation of offline processes and disparate existing online processes and systems.

Enquire Case Management offers a single system and unified point of truth, with the configurability and flexibility to reduce the costs of back office business process management.

Automate and Adapt Business Processes

Easily configure administrative and service delivery management to the needs of target client groups.

  • Create, reuse and automate workflows
  • Manage roles for access, information and interactions
  • Integrate data across other enterprise systems

Enhance Outcomes and Accountability

Case management is about delivering the services to achieve planned outcomes.

The ability to monitor and analyse case data helps programs adjust, reconfigure and learn. Scrutiny of the public sector and demand for more effective use of resources means case management must inform performance management and support accountability.

Monitor, Analyse and Report

Case data supports analysis, reporting and audit evaluations to help manage risks and inform decision-making.

  • Track and manage all interactions and data
  • Pro-active analyse to intervene, adjust and improve
  • Monitor and report to ensure compliance

You are in good company

Make Great Decisions Every Day

Find out how Enquire™ can save money, reduce risk and prepare you for the future.

Powering you to do good, better.

Enquire Grant, Contract and Impact Reporting Management software streamlines administration, enhances visibility and automates reporting across our 3 easy-to-use online solutions. 

  • Publish and administer online grant applications online
  • Manage grant contracts, projects and relationships
  • Report on grant status, budgets, milestones and impacts
  • Online contract repository for all contract documents
  • Generate contracts, set alerts and track contract status
  • Automate reporting, renewals and milestone tracking
  • Set and track plans, KPIs & impact goals
  • Collaborate externally, capture data and communicate
  • Grow investment and improve investor relations

The Enquire Advantage

The leading easy-to-use and flexible “no code” online software solution for grant, contract and impact reporting management for government agencies, not-for-profits, corporates and foundations since 2005.

Web Based,
Available 24/7/365

Built on Best
Practice Standards

Enterprise
Class Solution

Software as a Service
(Saas) License

Integrate with
Existing Systems

Monthly User-Based
Pricing

Full Support
and Training

No Bandwidth
or Hosting Fees

tactive-purple
Enquire, The Go-to Grant, Contract and Impact Reporting Software Specialist. #enquire

Ready to Get Started?

Shopping Basket